Professional services can be one of Procurement's more challenging areas to manage. Stakeholders often have established provider relationships, requirements can be difficult to define, pricing is not always transparent, and the value delivered can be harder to measure than with more traditional categories.

In this session, Graham Crawshaw, Procurement Content Director at CASME, will explore how leading Procurement teams are approaching the sourcing and management of professional services.

Drawing on CASME research and benchmarking from major organizations, Graham will examine practical approaches to:

·         Building an effective professional services category strategy

·         Influencing stakeholders and challenging established supplier preferences

·         Selecting and evaluating professional services providers

·         Looking beyond rates to understand the total cost of ownership

·         Choosing appropriate commercial and pricing models

·         Strengthening statements of work, contracts and risk controls

·         Measuring supplier performance and demonstrating value beyond cost savings

·         Understanding how digital tools and AI are beginning to change the category.

Participants will also take part in live polls and compare their own organization's approach with results from other Procurement professionals. Whether you already manage professional services spend or want to strengthen Procurement's influence in this complex category, the session will provide practical ideas and benchmarks you can take back to your organization.

This webinar provides knowledge regarding the many benefits that come with being a part of the ISM community. Join us and learn about the essential tools, vibrant community, and exceptional learning that enhances your professional development. You'll also gain insight into the array of programs, services, and resources that are available to you through your membership.

Please join us for our 18th Annual Women & Leadership Conference: RADIATE

The Women & Leadership Conference is an annual event organized by ISM-New Jersey. This conference focuses on empowering and inspiring women in supply chain management and various other industries. It features keynote speakers, panel discussions, and workshops that address various aspects of leadership, career development, diversity, and inclusion. Attendees have the opportunity to network with industry leaders, gain insights from successful professionals, and enhance their leadership skills. The conference aims to foster a supportive community and promote gender diversity within the industry.

Agenda, speaker, and hotel information will be located on our Conference Page under Meet & Connect. Hotel Accommodations are available at The Olde Mill Inn.

October 21, 2026:  Meet & Greet Reception & Presentation
5:30 PM- 8:30 PM

Reception Location
The Grain House
 225 Morristown Rd
Basking Ridge, NJ 07920

October 22, 2026: All-Day Conference
Featuring keynote presentations, fireside chat, workshop speakers – hosted by Daiichi Sankyo, Inc.
8:30 AM – 4:00 PM

Conference Location
Daiichi Sankyo, Inc.
211 Mt. Airy Road
Basking Ridge, NJ 07290